No reflection on HSD but…The cord lock is poorly made. I’m an Interior designer with a background in sewing. I’ve owned and operated curtain workrooms in the past. The cord lock hasn’t changed in 35 years. One of the other cord locks did the same thing as the one that was replaced. The cartridge in the lock squeezes itself past the jamb. I got that one to pop back in place but I have to be extremely gentle with them going forward. I made these roman shades myself in my condo.